Clinical Psychologist

Warm, compassionate, and evidence-based psychological therapy tailored to your unique experiences. Providing a safe, non-judgmental space to explore difficulties and empower meaningful change.

HCPC Registered Practitioner • BABCP Accredited Psychotherapist

Dr Neli Zheleva, Clinical Psychologist

About Me

I am deeply committed to my work and strive to offer a warm, compassionate, and non-judgmental space where we can explore your experiences together, understand your difficulties, and process your thoughts and feelings.

I have over seven years of experience working within NHS mental health services, providing evidence-based therapy to adults experiencing a wide range of emotional and psychological difficulties. My practice is highly collaborative and culturally sensitive. I am passionate about tailoring therapy to meet the unique needs and goals of each individual, including adapting my approach to support neurodivergent ways of thinking, processing, and communicating.

Therapies & Specialisms

I work in an integrative, client-centred way, drawing primarily on standard evidence-based models to treat concerns such as anxiety, depression, panic, OCD, PTSD, trauma, low self-esteem, perfectionism, and work-related burnout.

Cognitive Behavioural Therapy (CBT)

A structured approach focused on understanding how your thoughts, beliefs, and behaviours impact your emotional states, working together to develop practical coping strategies.

Exposure & Response Prevention (ERP)

The gold-standard evidence-based intervention specifically designed to help individuals break free from the exhausting cycles of Obsessive-Compulsive Disorder (OCD).

Compassion Focused Therapy (CFT)

Specially integrated to target deep-rooted shame, harsh self-criticism, and perfectionism by developing inner self-warmth, psychological safety, and resilience.

Acceptance & Commitment Therapy (ACT)

Focuses on clarifying your deeply-held core values and developing psychological flexibility, helping you take meaningful action even alongside difficult thoughts or emotions.

Training, Qualifications & Experience

  • • Doctorate in Clinical Psychology (DClinPsy) – University College London (UCL)
  • • Postgraduate Diploma in Cognitive Behavioural Therapy – University of Essex
  • • Postgraduate Diploma in Cognitive Behavioural Therapy – University College London (UCL)
  • • MSc in Developmental Psychology – University of Kent
  • • BSc (Hons) in Psychology – University of Hertfordshire
  • • 7+ Years NHS Experience – Delivering mental health support in adult mental health services.

Self-Help Resources & Articles

Explore evidence-based insights, psychological concepts, and practical strategies designed to support your mental well-being and personal growth outside of clinical sessions.

Understanding OCD: Moving Beyond the Stereotypes

Obsessive-Compulsive Disorder is frequently misunderstood as a simple quirk or a desire for neatness. In reality, it involves deeply distressing intrusive thoughts (obsessions) followed by repetitive mental or physical actions (compulsions) used to temporarily alleviate anxiety. True relief comes not from eliminating uncertainty, but from shifting the way we relate to it.

Obsessive-Compulsive Disorder affects roughly 1–2% of the population, yet it remains one of the most misrepresented conditions in popular culture. Phrases like "I'm so OCD about my desk" have diluted our understanding of a condition that can be profoundly debilitating — and has nothing to do with tidiness.

What OCD Actually Looks Like

OCD is driven by two interlocking processes: obsessions — unwanted, intrusive thoughts, images, or urges that feel threatening or deeply wrong — and compulsions — behaviours or mental acts performed to neutralise the distress those thoughts produce. The compulsions bring temporary relief, but in doing so, they teach the brain that the original thought was genuinely dangerous. Over time, the cycle becomes self-reinforcing and increasingly exhausting.

OCD can manifest in many different themes: fears of contamination, harm, moral wrongdoing, religious blasphemy, or even the fear of having OCD itself. What unites them all is the relationship between intrusive thought and compulsive response — not the content of the thought.

Why Reassurance Makes Things Worse

It can feel logical to seek reassurance — from a loved one, from Google, or from yourself — when an intrusive thought is distressing. But reassurance is itself a compulsion. Each time you seek it, you confirm to your nervous system that the thought required a response, deepening the cycle rather than breaking it.

What Helps: Exposure and Response Prevention (ERP)

ERP is the gold-standard, evidence-based treatment for OCD, and one of the approaches I specialise in. It works by gradually and safely exposing you to the situations or thoughts that trigger your obsessions, while actively resisting the compulsive response. Over time, your nervous system learns that the feared outcome doesn't materialise — and that you can tolerate the uncertainty without acting on it.

This isn't about confronting your fears all at once. ERP is structured, collaborative, and paced carefully according to what you're ready for. Most people see significant improvement within 12–20 sessions.

A First Step You Can Take Today

  • Notice when you're seeking reassurance — and try to delay it by just a few minutes.
  • Practise labelling intrusive thoughts: "This is my OCD speaking, not a fact."
  • Resist the urge to analyse whether the thought is true. Engaging with the content is itself a compulsion.

If you recognise yourself in this article and feel ready to explore structured support, I offer specialist ERP therapy in Wimbledon and online.

Enquire about ERP therapy →

Navigating Workplace Burnout and Perfectionism

High standards can drive extraordinary success, but when combined with relentless self-criticism, they frequently pave the path to chronic emotional and physical exhaustion. Shifting away from burnout requires establishing firm psychological boundaries, learning to disconnect from demands, and practising self-compassion — celebrating effort over flawless outcomes.

Burnout is not simply feeling tired after a busy week. It is a state of chronic depletion — emotional, physical, and cognitive — that develops when prolonged workplace stress goes unaddressed. The World Health Organization now formally recognises burnout as an occupational phenomenon, and rates have risen sharply in the post-pandemic working landscape.

The Perfectionism Link

Perfectionism is one of the strongest psychological drivers of burnout. It operates through two mechanisms: setting standards so high they are rarely achievable, and responding to any shortfall with harsh internal criticism. This means the perfectionist is simultaneously working harder than most and feeling worse about their output than almost anyone else.

Over time, this pattern generates what psychologists call maladaptive perfectionism — a state where the drive to succeed is no longer motivating, but anxiety-maintaining. You're no longer working towards something; you're working to avoid the unbearable feeling of failure.

Signs You May Be Burning Out

  • Persistent exhaustion that sleep doesn't resolve.
  • Increasing cynicism or detachment from work you once found meaningful.
  • Difficulty concentrating or making decisions you'd normally make easily.
  • Physical symptoms — headaches, muscle tension, disrupted sleep — without a clear medical cause.
  • A growing sense that no matter how much you do, it's never enough.

What Recovery Looks Like

Recovery from burnout is not simply about taking time off — although rest matters. It requires examining and shifting the underlying beliefs that created the conditions for burnout in the first place. This is where Compassion Focused Therapy (CFT) and CBT are particularly effective.

CFT helps you develop a genuinely warm, supportive relationship with yourself — not as a performance, but as a lived practice. You learn to acknowledge difficulty without immediately evaluating it, and to recognise effort and courage rather than only outcomes.

Three Things to Try This Week

  • Define "done". Perfectionists often finish tasks but don't feel finished. Decide in advance what "good enough" looks like before you start.
  • Schedule genuine recovery time. Scrolling your phone is not rest. Build in activities that genuinely restore you — movement, nature, connection, stillness.
  • Notice the self-critical voice. You don't have to silence it, but you can begin to observe it as a voice rather than a truth.

If these patterns feel deeply entrenched, therapy can provide the structured space to unpack them properly. I work with burnout and perfectionism as core areas of practice.

Enquire about therapy for burnout →

The Power of Developing Psychological Flexibility

Psychological flexibility is the capacity to stay open, present, and values-driven during difficult moments — allowing you to choose behaviours that align with what matters most to you, even when uncomfortable thoughts and feelings are present. Instead of spending vital energy fighting painful feelings, it teaches us to make room for them.

Most of us have been taught, implicitly or explicitly, that uncomfortable emotions are problems to be solved. We try to think our way out of anxiety, distract ourselves from grief, or suppress anger. These strategies often work in the short term — but they come at a significant cost. The more energy we invest in avoiding difficult internal experiences, the more our world quietly narrows.

What Psychological Flexibility Actually Is

Psychological flexibility — the core concept in Acceptance and Commitment Therapy (ACT) — is not about being passive or pretending things don't hurt. It is the ability to remain in contact with the present moment, notice your thoughts and feelings as mental events rather than facts, and still choose actions that align with your values.

Research consistently shows that psychological flexibility is one of the strongest predictors of mental health and resilience. It protects against depression, anxiety, chronic pain, and workplace stress. And crucially, it is a skill that can be learned.

The Struggle Switch

ACT uses the metaphor of a "struggle switch" — an internal toggle that, when turned on, adds a layer of suffering on top of ordinary pain. Feeling anxious is uncomfortable. But feeling anxious and fighting the anxiety, judging yourself for feeling it, and catastrophising about what it means — that is far more exhausting. Psychological flexibility involves learning to turn the struggle switch off, not by eliminating the original feeling, but by changing your relationship to it.

Values as a Compass

A central pillar of ACT is values clarification — identifying what genuinely matters to you beneath the noise of daily demands and social expectations. When you are clear on your values, difficult emotions become more navigable. They are no longer barriers to a meaningful life; they are the texture of one.

Simple Practices to Build Flexibility

  • Name your experience. Instead of "I am anxious," try "I notice I'm having the feeling of anxiety." This small linguistic shift creates distance from the experience without suppressing it.
  • Ask: what would the person I want to be do right now? Values-based action often runs counter to what anxiety demands.
  • Practise defusion. When a difficult thought arises, try prefixing it: "I'm having the thought that..." This makes the thought an object you're observing rather than a lens you're seeing through.

ACT is one of the primary approaches I draw on in my practice, particularly for clients dealing with anxiety, low mood, chronic stress, and life transitions.

Enquire about ACT therapy →

Understanding Anxiety: Why Your Brain Is Trying to Help (and How to Work With It)

Anxiety is the most common reason people seek psychological support — yet it remains widely misunderstood. It is not a character flaw or a sign of weakness. It is your nervous system doing exactly what it evolved to do. Understanding this is often the first step towards genuine relief.

Anxiety affects around 1 in 6 adults in the UK at any given time, making it the most prevalent mental health difficulty in the country. Yet despite how common it is, many people suffer in silence — either dismissing their experience as overreacting, or feeling ashamed that they can't simply "snap out of it."

Understanding what anxiety actually is, and why it works the way it does, can begin to dissolve both of those responses.

Anxiety Is a Survival System

At its core, anxiety is your brain's threat-detection system. When your nervous system perceives danger — whether real or imagined — it activates the fight-or-flight response: heart rate increases, muscles tense, attention narrows. This response evolved to protect us from physical threats, and in those contexts, it is extraordinarily effective.

The difficulty is that the brain cannot easily distinguish between a predator and a difficult conversation with a manager, a looming deadline, or a social situation that feels threatening. The same system fires. The same physical sensations arise. And in a modern world where stressors are often chronic rather than acute, that system can become persistently overactivated.

The Avoidance Trap

The most natural response to anxiety is avoidance — staying away from situations, people, or experiences that trigger it. Avoidance works immediately: the anxiety reduces. But each time we avoid, we send a message to the brain that the avoided situation was genuinely dangerous, and the anxiety associated with it grows stronger.

This is one of the central processes that CBT targets: gently, systematically approaching what we've been avoiding, and discovering that we can cope with the discomfort — and that the feared outcome rarely materialises as catastrophically as the anxiety predicted.

What Helps

  • Psychoeducation. Understanding the physical mechanics of anxiety — why your heart races, why your thoughts race — reduces its power significantly. It becomes less frightening when it makes sense.
  • Grounding techniques. When anxiety is acute, bringing attention to physical sensations in the present moment (the feel of your feet on the floor, five things you can see) activates the parasympathetic nervous system and slows the threat response.
  • Gradual exposure. Working up a hierarchy of avoided situations — starting with the least anxiety-provoking — is one of the most evidence-supported ways to reduce anxiety over time.
  • Thought challenging. Anxiety produces characteristically distorted thinking — catastrophising, overestimating danger, underestimating your ability to cope. CBT provides structured tools for examining and testing these thought patterns.

When to Seek Support

If anxiety is affecting your sleep, your relationships, your work, or your ability to do things you want to do, it is worth speaking to a professional. Anxiety responds very well to psychological treatment — CBT in particular has an extensive evidence base — and most people see meaningful change within a relatively short course of therapy.

I offer assessment and therapy for anxiety disorders including generalised anxiety, social anxiety, health anxiety, and panic disorder, both in person in Wimbledon and online.

Enquire about therapy for anxiety →

My Approach to Practice

"A strong emphasis on building a collaborative and culturally sensitive therapeutic relationship where you feel genuinely heard and valued."

"Dedicated to providing a safe, containment-focused environment empowered to nurture long-term, meaningful personal growth."

"Tailoring framework mechanics seamlessly to welcome and adapt for neurodivergent processing and communication strengths."

Book A Consultation

Professional Registrations:
HCPC Registered Practitioner
BABCP Accredited Psychotherapist

Insurance Accepted:
Bupa  |  Aviva (600182862)
AXA Health (NZ00253)
Vitality Health (SP121935)
WPA (921473847)

Session Fees:
In-person (55 min) — £120
Online (55 min) — £110

Location:
40-44 The Broadway, London, SW19 1RQ